Friday, April 16, 2010

Dear hospital:

I would gladly keep my appointment scheduled for this coming week...if I only had a reason.

May I make a suggestion? Perhaps automated appointment reminders aren't the best idea? Or maybe just have a real person go through them before they're shipped out...just to check and see if anyone has died or otherwise no longer needs a scheduled appointment?

(I'm rather sad to see that we had this go 'round a few years ago and you still haven't changed.)

5 comments:

Kathy McC said...

Incompetence sucks. Same thing happened to my grandmother after my grandfather died. And don't get me started on the mailings...

Beruriah said...

Sigh. Seriously.

Jelly-Filled said...

They should know better. They really should.

Cass said...

Those are always beyond hurtful :(. I remember getting a live person call me to remind me about a fetal echo u/s with Quinn....about 2 weeks too late :>o.
I am so sorry for your loss....no words can even start to explain how sorry. Please know that you are in my thoughts and I am here to vent at if you need someone.

{{{HUGS}}}

kate said...

That is horrid, that they do this. They should have a person whose JOB it is to to cancel the pre-scheduled appointments. Sigh.